FX Sales Retention Agent (Thai)

Location: Bangkok, Thailand

Employment Type: Full-time

Work Model: On-site

Duties and Responsibilities

• Develop and maintain strong relationships with prospective and existing clients.
• Promote the company's products and services to existing customers.
• Increase client engagement, retention, and trading activity.
• Identify opportunities to maximize client deposits and lifetime value.
• Provide exceptional customer service and support throughout the client journey.
• Follow up with clients and ensure timely communication.
• Handle objections professionally and effectively.
• Keep up to date with financial markets, industry developments, and company offerings.
• Consistently achieve individual and team performance targets.

Requirements

• Native/fluent in Thai, good command of English, both written and spoken.
• Previous Retention experience within the Forex & CFD industry is mandatory.
• Strong sales, negotiation, and objection-handling skills.
• Excellent communication and relationship-building abilities.
• Target-driven mindset with a proven ability to achieve KPIs.
• Computer literate and comfortable working with CRM systems.
• Ability to work in a fast-paced and performance-oriented environment.
• Professional attitude and strong work ethic.

Offer

• Competitive base salary plus commission structure.
• Excellent remuneration package based on experience and performance.
• Career growth opportunities within the FX industry.
• Dynamic and international working environment.
• Ongoing training and professional development.
• Supportive and performance-driven team culture.

Please note: This position is based in Bangkok, Thailand. Relocation support is not provided.